At Arumaipure, we strive to provide high-quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, we offer a flexible return and refund policy subject to the terms and conditions below.

1. Eligibility for Returns

We accept returns under the following conditions:

  • The return request is made within 7 days of delivery.

  • The item is unused, unworn, and in its original condition with all tags and packaging intact.

  • The product is not a non-returnable item (see Section 2).

  • The item is not damaged, except in cases where it was received damaged or defective.

  • Proof of purchase (order receipt or invoice) is provided.

2. Non-Returnable Items

The following items cannot be returned for hygiene and safety reasons:

  • Personal care and hygiene products 

  • Items marked as final sale or non-returnable on the product page

3. Return Process

Step 1: Initiate a Return Request

To initiate a return, contact our customer support at arumaipure@gmail.com within the return period.

Step 2: Return Approval & Pickup

  • Once your request is approved, we will arrange for a pickup, or you may be required to ship the item to our return address.

  • Ensure the package is securely packed to prevent damage during transit.

Step 3: Quality Check & Refund Processing

  • Upon receiving the returned item, we will inspect it.

  • If approved, a refund/replacement will be processed within 7 business days.

4. Refund Policy

4.1 Refund Options

Refunds will be processed in one of the following ways:

  • Original Payment Method: Amount will be credited back to your credit/debit card, UPI, or wallet within 7 days.

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  • Bank Transfer: For COD orders, refunds will be processed via bank transfer after providing necessary details.

4.2 Partial Refunds

In certain cases, a partial refund may be granted:

  • If an item is not in its original condition or is missing parts.

  • If the return request is made beyond the eligible return period but is still reasonable.

5. Exchange Policy

We allow exchanges subject to stock availability. If the item is unavailable, a refund will be issued.

6. Cancellation Policy

  • Orders can be canceled before they are shipped.

  • Once shipped, cancellations are not allowed, but you may request a return after delivery.

7. Contact Us

For any return or refund-related queries, reach out to us:

📧 Email: arumaipure@gmail.com
📞 Phone: Vavipalayam, Palladam,Udumalai Main Road, Coimbatore, Tamil Nadu 641671
📍 Address: +91 98946 72999